Everything you need to know.

Around eight hours of continuous use on medium settings. On the highest heat level, expect closer to six hours. A single charge comfortably covers a full day.

About three hours from empty to full using the included USB-C cable.

Yes. The belt has built-in auto-shutoff, temperature regulation, and skin-safe materials. All heat levels stay within safe ranges for prolonged skin contact.

Yes, and most customers do. The slim profile sits flush against your body and is invisible under most outfits, from fitted jeans and dresses to activewear.

We recommend using it while awake. The belt auto-shuts off after 30 minutes of inactivity as a safety feature, and is designed for active daytime use rather than overnight wear.

The adjustable strap fits waists from 24 to 48 inches. If it does not fit comfortably, our 30-day return policy has you covered.

Absolutely. Many customers use it for lower back tension, muscle soreness after workouts, or simply for warmth and comfort. It is not limited to cycle use.

Graduated 20 to 30 mmHg. The same pressure level used for long-haul flights and recovery support.

Sizing is based on shoe size and calf circumference. Check our size guide on the product page. If you are between sizes, size up for comfort.

Machine wash cold, hang dry. Do not tumble dry. Heat breaks down compression fibres over time. With proper care they maintain full compression for 12 months or longer.

Compression socks are not recommended for people with peripheral arterial disease, severe diabetes, or certain circulatory conditions. If you are unsure, please consult your physician before use.

Delivery typically takes 7 to 14 business days anywhere in Australia. Free shipping on orders over $99 AUD, $9.95 flat rate below that.

Right now we only ship within Australia. Sign up to our newsletter to be the first to know when international shipping opens.

Yes. Every order ships in plain outer packaging. Nothing on the outside says what's inside.

30-day money-back guarantee. If Serene Heat is not for you, return it for a full refund. Items must be in original condition and packaging. Customer covers return shipping unless the item is faulty. See our shipping and returns page for full details.

We accept all major credit and debit cards, plus PayPal, securely at checkout.

Yes. All prices on the site are in Australian dollars and include GST.

Yes. The HeatPulse Belt comes with a 6-month manufacturer warranty against defects, in addition to your rights under the Australian Consumer Law. Compression socks are warrantied for compression retention for 6 months.

We do not recommend using the HeatPulse Belt during pregnancy. Compression socks may be used with clearance from your physician. If you are unsure, please consult your doctor before use.